Privacy Policy

Hwipson International Inc. · Toronto, Canada · Effective July 8, 2026

本页目前仅提供英文版本，以英文版本为准。如需协助，请联系 [email protected]。
Cette page est actuellement disponible en anglais uniquement ; la version anglaise fait foi. Pour toute question : [email protected].

1. Who we are

This website (hwipson.ca) is the marketing site for ÉTERNA, a brand of Hwipson International Inc. ("we", "us"), a company incorporated in Canada with its head office in Toronto, Ontario. We are committed to handling personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. What this site collects

No account or payment data. This marketing site does not host accounts, process payments, or store order information. Purchases and member accounts are handled on our members portal (members.hwipson.ca), which presents its own terms at registration and checkout.
Language preference. The site stores your chosen display language locally in your browser (localStorage). This never leaves your device and is not transmitted to us.
Email correspondence. If you email us, we receive your email address and the contents of your message.
Hosting logs. Our hosting provider (Cloudflare) may process technical data such as IP addresses to serve and secure the site.
Web fonts. Our pages load fonts from Google Fonts (fonts.googleapis.com / fonts.gstatic.com). When a page loads, your browser requests these files from Google, which receives technical data such as your IP address and browser type in order to serve them. See Google's privacy policy for details.

3. How we use information

We use the information described above only to respond to your inquiries, to process returns and refund requests, to provide requested documentation (such as reference lists or certificates of analysis), and to meet legal obligations. We do not sell or rent personal information, and we do not use it for third-party advertising.

4. Retention and security

Email correspondence is retained only as long as needed to handle your request and any follow-up obligations, then deleted. We take reasonable safeguards to protect information in our custody.

5. Your rights

You may request access to, correction of, or deletion of personal information we hold about you, and you may withdraw consent to further contact at any time, by emailing us at the address below.

6. Changes and contact

We may update this policy from time to time; the effective date above reflects the latest version. Questions and requests: [email protected].